Work engagement and performance: daily fluctuations
Soares, Carolina Vieira
;Veloso, Ana Luísa de Oliveira Marques
;Oliveira, Ana Teresa Ferreira
;Silva, Isabel Maria Soares da
Artigo de Jornal
The relationship that employees develop with their work is evolving one. Researchers
approach to it has also been changing, currently exploring its positive aspects such as
engagement and flow and its impact on employee performance. Engaged employees enjoy
their work and because of that work more, revealing an intrinsic motivation towards their
tasks.
The main purpose of this case study is to explore work engagement, specifically if there
are any fluctuations of work engagement during one workday. We also analysed the
relationship between work engagement and employee performance.
Twenty-three employees of a hospital answered a questionnaire twice a day with the purpose
of evaluating their work engagement (UWES-9) and performance (Griffin and Mason
performance scale).
The results indicate a positive relationship between work engagement and
performance. Although employee work engagement had not changed during the day, we found that absorption, one of the three dimensions of work engagement, had diminished during the
day.
info:eu-repo/semantics/publishedVersion